How do I order samples?
We offer up to three blank samples for your review for a small shipping fee.
You can add the items you are interested in to your favorites screen and then select the items you would like to receive.
Or
You can click on the thumbnail of an item you are interested in and click on the request sample box which can be found underneath the green Personalize button for invitations. For Ensemble Items, click on the request sample box next to the
item(s) you would like to receive.
*Please keep in mind that these are generic samples. Some samples may come blank. Those that do include printing are only examples to show you how an item will look printed. Unfortunately, we are unable to print them with your personal wedding information or a specific ink color or font. See “How do I order proofs?” for this type of service.
How do I order proofs?
1st Class Wedding has invested in an Online Proof system. Most of our invitations can be proofed online before ordering. We also understand that occasionally a customer will want a printed proof. The cost is $25.00 per proof and it will take
2-3 weeks to receive the proof. In order to receive a proof:
- Customize the invitation with the desired wording.
- Put a note in the special instructions area of your order that you would like a printed proof or if you prefer, contact us via phone with your order number ready.
- Submit the order.
- We will hold the order and print 1 proof and mail it to you for your review.
- When you are ready, contact us with approval to print the rest of the order.
- *Printed Proofs are not available for all invitations.
What type of printing do you use?
We use a process called thermography to print your order. Thermography has slightly raised letters that you can feel.
How do I personalize my invitation?
Begin by selecting a style from the thumbnails page. Next, click the green Personalize button. Depending on the style you have selected there are two ways in which to personalize your selection. Please use the method described below that best fits the style you have selected. And remember that you may Save Work at any time during the ordering process and return later to complete your order.
Version 1- Select item and green Add Personal Wedding Info. at left.
Start at top left by selecting the first item. Click the green Add Personal Wedding Info button and fill out all the fields that apply. Select a verse from the drop down menu or click the Modify Verse link to write your own verse or make changes to an existing verse. If you use the modify verse link be sure to click the green Update button below the text box to save your changes. Select your font and ink color. Next, select your item options such as enlarge names, printed outer envelope and lined inner envelope.
Proof read the online preview carefully. It will be printed exactly as you see it on the preview. Enter any special instructions if needed (such as additional envelopes or printing adjustments you cannot make online) in the box provided. Adjust your quantity remembering that most of your guests are couples so you won’t need an invitation for each guest. Click the Update button to update your total. Click Add to Cart. To order additional ensemble items, click on the name of the item you want under More Items in this Collection. Repeat the process for each item.
*Please note that filling out information does not mean that item has been ordered. All items must be placed in your shopping cart as they are each priced separately.
Version 2- Quantity & Price selection area at right.
Select a style from the thumbnails page. Click the green Personalize button. Select the quantities of the items you wish to order from the drop down menus at the top right of the page. Scroll down and type in the text you want for each item in the corresponding text boxes. Note that all font, colors and layouts are available only as shown. You can, however, change the order of the text as it does not have to look exactly like the example. Proof read all text boxes very carefully.
If you wish, a digital proof can be ordered by checking the box at bottom left. There is an additional cost of $10 and additional time will be needed for the proofing process. Click the green Add to Cart button.
How do I write my own verse or modify an existing one?
You can modify any of our verses or write your own. Depending on the style you have selected there are two ways in which to modify or write your own verse. Please use the method described below that best fits the style you have selected.
Version 1- Select a verse from the drop down window at left. A screen will display the current text. Next, click the Modify Verse link at right. You can now make your modifications or write your own verse. Once you have finished making your changes click the update button. You will be taken back to the previous screen where you can preview the changes you have just made.
Version 2- For invitations in which type is already appearing in the text boxes, you can modify the existing verse by replacing the default information shown with your own information or deleting all the text completely and typing in your own original text. Clicking the green Add to Cart button at the bottom of the page will save your changes.
How do I save my work for later?
You can easily save your work and return to it later to place your actual order by using our special “Save Work” feature. This will allow you to completely leave our site and come back to finish your order at a later date.
While in the process of selecting and/or custom personalizing an item you may click on the button that reads “Save Work” and is just above the “Add to Cart” button on your screen. You will then be prompted to save your project by logging in to your existing account or by creating a new account. In creating an account you will be asked to enter your name, email address and to create a password. You will also be given an opportunity to subscribe to our special offer emails.
Once your project is saved you can access it again at any time to complete your order. Just go to our home page and click on the “Saved Work” button in the upper right hand corner of the page. You will be directed to enter your email address and password and Log In. You will then be taken directly to where you last were when you left the site.
As a helpful reminder, you will receive periodic email notifications reminding you that you have work saved.
How long does it take to receive my order?
It usually takes 2 - 4 business days to print your order. Shipping time is additional and depends on shipping method chosen. Shipping options include ground, 3 day, 2nd day and overnight delivery and can be selected after you enter your billing and shipping information. Please note: Any changes requested in the special instructions or if you request a proof, additional time will be needed to make the changes or set up your proof. Processing time starts only after you have approved your proof(s).
Envelopes and Exclusions
Blank envelopes are provided in the quantity ordered. If additional envelopes are desired, please include this request in the Special Instructions box during personalization.
Please note that Designer Jean M® and Royal Doulton items are excluded from special offers and promotions.
Return Policy
Your order is guaranteed to be free from defect in workmanship. We promptly replace orders at no charge if it is determined that we caused an error or for poor quality in workmanship. We ask that you proof your order carefully. Your order will be printed exactly as you have entered it. We cannot accept returns for items that are printed as per your specifications.
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